Terms & Conditions

These terms and conditions are governed by, and you agree to submit to, the law as is applicable in the State of New South Wales, Australia. These terms and conditions form your entire agreement with us and all or any previous agreements or undertakings we may have had with you are superseded by these terms and conditions. We may update these terms and conditions at any time without notice. All transactions thereafter will be subject to any updated terms and conditions. 

Purchasing from DJIDroneStore.com.au

  • You must provide us with details about yourself which are true, current and correct.
  • Credit card details supplied to us by you, the purchaser, must be true, current and correct.
  • We accept payments over 128-bit SSL encryption, ensuring its security via PayPal payment gateway.
  • We may change the details of a product, including specifications and prices, at any time without prior notice.
  • We may refuse sale or delivery due to price discrepancy caused by technical or human error at any time.
  • It is solely your responsibility to ensure the product ordered is suitable for its intended use as we are not liable to you for any product you order which is unsuitable for your intended use.
  • Our prices are shown inclusive of GST and in Australian Dollars (AU) only, and to this end, we will follow payment with a valid tax invoice.
  • A purchase of our product will result in a charge to your credit card for the amount stipulated, which will include the price of selected products, as well as shipping and handling and where applicable.

Shipping and Handling

  • FREE SHIPPING: Please note DJIDroneStore.com.au may offer Free Shipping. This is limited to a specific item only; other items may incur a shipping charge.
  • Your order is shipped using Australia Post (or their sub-contracted courier services), and basic transit insurance will have been taken out by us on all items.
  • Delivery time depends on the geographical distance from our warehouse in NSW, an average delivery time of 3-10 working days Australia-wide.
  • Flat Rate Delivery. DJI Drone Store standard shipping rate is $11.00 Australia-wide on all orders
  • Without exception, once delivery has been taken your order becomes your sole responsibility
  • We do not deliver overseas.
  • In all cases, shipping will only ever be processed after we have verified delivery address.
  • If we are out of stock, or delays occur in delivery, you will be notified within 3 standard business days of placing your order.
  • All deliveries require a signature, an "Authority to Leave" will not be accepted under any circumstances
  • If you are not in attendance at the time of delivery, the driver will leave an "Attempted Delivery" card. Your parcel will be returned to your local post office for collection. Government recognised photo I.D. displaying your address must be presented along with your "Attempted Delivery" card.

Replacement / Money back

  • Any goods delivered by us must be inspected, and any damage or error in supply must be reported, within 3 days.
  • If our product has been damaged or a mistake has been made, we may accept its return and replace it with an equivalent product or credit the price paid, at our discretion.
  • Upon return of any product, if damage claim is found by manufacturer testing to be an error on your behalf, you will be expected to pay postage before the item is returned.
  • In accordance with Australian Consumer Law, DJI Drone Store does not offer refunds for change of mind.

General Terms and Conditions in-store and online

  • Any single offer made by DJI Drone Store cannot be used in conjunction with any other offer
  • A discount constitutes an offer
  • A gift card or gift voucher constitutes an offer
  • All offers apply to full price services only
  • All offers apply to in-store services only, unless otherwise stated
  • Any voucher must be presented at time of order
  • No voucher can be redeemed for cash
  • No offer or voucher is transferable unless by prior agreement
  • Most vouchers have a 3-month life (please check the expiration date of your voucher)
  • Gift cards and gift vouchers, unless otherwise stated, will not be honoured beyond 12 months
  • DJI Drone Store reserves the right to exclude any items from any sales, promotions or offers at our discretion without explicit written notice, especially for items that are difficult to maintain stock of or pre-orders.

SALE Period General Terms and Conditions. 

From time to time DJI Drone Store will run a 'SALE'. 
The following terms and conditions will be set in place without exception during any DJI Drone Store SALE. 

  • Gift Cards are never available at a discounted rate.
  • Any item noted as a 'pre-order' item is never available at a discounted rate.
  • During said SALE period 'rainchecks' and 'roll-backs' are not offered.

The design, graphics, code and text compiled within the djidronestore.com.au website is produced by DJI Drone Store and thereby protected by the copyright laws of Australia. DJI Drone Store abides, in essence to the freedom of information concepts the World Wide Web affords. You may freely view, print, copy, and even link to the contents of this site. If there is content on this site you would like to use, please lodge an enquiry. 

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